The 5010 is designed for testing and documenting the critical physical parameters of centerline and height as specified in the USP General Chapters <711> Dissolution and <724> Drug Release. Regulatory authorities are emphasizing these factors since inaccuracies can lead to major changes in your dissolution results. Prior to the introduction of the 5010, the available tools did not give precise numerical values for centerline and height measurements. The 5010 is specifically designed to find these values. It can be configured for either six or eight positions. Test data from up to 30 dissolution testers can be stored in the 5010’s non-volatile memory. The data can be downloaded to a PC or printer via the Report Center printer. The 5010 records the serial numbers (up to 9 digits) of the tester and the test values. You can print a detailed, hardcopy calibration report listing all parameter values for each vessel position with the built-in Report Center printer. If you are using Agilent serialized vessels, paddles, or basket shafts, you can enter the serial numbers of each one and have these numbers print as well.

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Quality

Our refurbished instruments are tested and repaired to meet factory specifications. We follow Installation Qualification, Operational Qualification, and Performance Qualification protocols (IQ, PQ and OQ).

Expertise

Our team of skilled technicians are experts at fixing analytical instruments. We have been working with Agilent, Waters, Perkin Elmer, Sciex, Shimadzu, and Thermo instruments for many years. We are constantly updating our knowledge with the latest technology and information to enable us to deliver the best support in the industry. We provide value added support and qualification/validation with all our instruments. We endeavor to develop strategic partnerships with our clients so that they consider our team as an extension of their employees. We are an affordable alternative to many normally expensive business projects.

Warranty and Support

We offer warranty on all refurbished instruments. Warranty starts at 3 months, with the option to extend the period. While your instrument is on warranty, we will provide Email (support@spectralabsci.com) and phone support and troubleshooting if you require assistance. If there is ever anything wrong with the equipment, we will replace it. Warranty begins from the date your equipment is successfully delivered. Any issues that occur during warranty should be reported immediately, describing the issues in as much detail as possible. Do not attempt to repair the equipment or involve a 3rd party without our express permission – this will result in voiding our warranty.

We will match our warranty duration with our competitors.

Installation and Training

If you purchase equipment from Spectralab Scientific, we offer installation and familiarization by our service technicians for an additional fee. If the instrument is particularly complicated, we highly recommend this service. If you’ve purchased less-complex equipment from us that you would like to install yourself, we can provide Team Viewer, email, or telephone support for no additional cost.

Large Inventory

We have a large inventory of equipment, components and parts in stock. You can find all the equipment you need for you lab in our store, as well as mix and match components for your systems.

International Shipping

We have sufficient export experience, including professional packing and proper documentation. Complementary shipping and handling can be applied upon immediate purchase. We include customs fees, brokerage, and duties for shipping to the US.

Price Matching & Discounts

Purchasing our refurbished instruments can save you anywhere from 30% to 90% compared to purchasing brand new. We will try to match or beat any price from our competitors, so feel free to inquire! Complementary shipping and handling can be applied upon immediate purchase.